How it works

Here at Catalyst we have made it our business to make processing your refund as quick and easy as possible.

We have a simple to use, no fuss system that does all the hard work for you, helping to maximise the returns to businesses across NZ. Your first claim can go back the last two years’ worth of use.

Here is how to get started on your two year refund:

Register for free

Register for free online or over the phone at 0800 47 37 27 and complete your claim with a dedicated Account Manager.


Send us your documents

Send us your signed forms, proof of GST, deposit slip and completed machinery list. If we have a partnership with your
fuel supplier we will access your invoices on your behalf.  If not, we will need you to send your invoices to us via email, fax, or post.


Sit back and relax while your dedicated Account Manager takes care of your refund.  They will complete the 8 quarterly claims involved with an initial refund and take care of any technical queries that may arise from the NZTA.

Spend your refund

Think of what to do with your refund! Your refund is paid out the same week we get paid so you can put that money back into the business or take a hard earned break. We charge a small fee which is deducted off your final refund amount.  The service fee is 22% + GST if you purchase petrol through one of our fuel partners, or 24.5% + GST if not. If your refund is less than 400 litres a quarter an additional $30 + GST processing fee may be applied.

On-going quarterly refunds

Every quarter we will check in with you to ensure the information we are sending to the NZTA on your behalf is correct.

If you need any help with how this works just call 0800 47 37 27 and one of our team will be happy to talk you through the process.

Here is how easy it is to complete your refund every quarter:

Quarter check questions

Simply answer the quarter check questions sent by email or text at the beginning of the quarter .  If we don’t hear back from you we will give you a call later in the month.


If we have a partnership with your fuel supplier we will access your invoices on your behalf. If not, you will need to send these through to us by email, fax, or post.

Let us do the work

Your dedicated Account Manager takes care of the hard stuff so you don’t have to. With Catalyst you can be sure that you will receive your quarterly refund in full every quarter.

Catalyst makes claiming fuel refunds easy.  The staff are friendly, efficient and make the whole process simple and hassle free.

Sam Morrah / Sheep and Beef Farmer

Couldn’t have been simpler, two phone calls and a text… then a deposit in my bank.  
My accountant said it wasn’t worth it, but the refund nearly paid my accountants bill.

William Moylan / Sheep and Cropping

It’s money for jam really, we receive a phone call each quarter, email off our 3 statements and wait for the payment which is always super quick.

Wayne and Kelly Gear / Jim's Mowing and Jim's Tree & Stump Removal

Sign up today

Don’t miss out on another quarter!  Register for free online or over the phone on 0800 47 37 27 and find out what you could be owed today.